Introduction and consent
This privacy policy explains how we collect, process, and protect your personal information when you visit and use our website.
By accessing and using our website, you agree to the terms and conditions below. They are subject to change without notice.
What information we collect and why
We use cookies to help you browse efficiently and use certain features. “Necessary” cookies are stored in your browser and are essential for basic site functionality.
We also use third-party cookies through Google Analytics to help us analyze how you use our site. These cookies provide us with information such as your IP address, the browser you are using, your operating system, the pages you visit on our site, the duration of your visit, and other information about your interaction with our site. They will only be stored with your prior consent.
If you use our quote request form, we collect the information you enter (including your name, email address, and uploaded files) in order to provide you with a detailed quote as quickly as possible.
If you use our eBook request form, we collect the information you enter (including your name, email address, and requested books) in order to provide you with the eBooks you request.
We will use your information only for the purposes stated above. We will never share, sell, or lease it to third parties without your explicit consent.
We also take appropriate security measures to protect your information and to comply with applicable privacy laws and regulations.
Links
Our website contains links to third-party websites, including our social media accounts and recruitment platform.
Please note that when you leave our site via these links, your browsing is subject to the terms of use and privacy policies of these third parties.
User rights
You have the right to know what personal information we hold and how we use it. To access this information, you must send a request to our Privacy Officer, whose contact information can be found in the Privacy Officer section of this document.
You also have the right to request the correction of this personal information, if necessary. We are committed to processing correction requests as quickly as possible to ensure that your personal information is accurate and up to date.
You have the right to revoke your consent to the use and storage of your personal information. However, if you do so, we may no longer be able to provide you with certain services.
You have the right to file a complaint if you are dissatisfied with the way we handle your personal information. Such complaints should be addressed to our Privacy Officer.
Privacy Officer
If you have any questions or concerns regarding the use of your personal information or this Privacy Policy, we encourage you to contact our Privacy Officer, Julien Gagnon, at j.gagnon@sematos.ca.